Assign SLA configuration to topics
This service assigns the same SLA configuration to an arbitrary set of topics. It is useful when you want to push an SLAConfig CI on demand instead of relying on the category defaults.
The form exposes:
- Mids – a comma-separated list of topic MIDs (for example
topic-101, topic-102) or an array-style variable reference such as${topic_mids}. - SLA Configuration – pick the SLAConfig CI that should drive those topics.
When the service executes, it updates the sla_config_id / category.sla_config_id
attributes of every topic listed in the mids input. Each entry is saved even if
the topic already stored a different configuration, so you can use this to enforce a
single SLA across unrelated topics.