The Topic Grid is the list of Topics that the User can see. Its concept is based on an email inbox.
The Topic Grid can be viewed within Clarive in three modes:
- Open - Show topics only which status is not defined as Final in Status settings.
- Closed - Show topics which status is defined as Final in Status settings
- All - Show all topics in the grid.
The Topic Grid can be also filtered by using the Clarive Search Syntax.
By default the Topic Grid sorts by most recently modification date.
To change the sort direction, click on the icon and click on one of the options. Each click will reverse the sort direction (ascending/descending).
To filter which Topics are shown in grid, use Filter icon.
There are six quickfilters to make you easier filter topic grid.
Also if you click on a status, topic grid will show you only topics with that status. Same behaviour for labels, if you click on a label, topic will show you only topics that have same label attached
Here you can customize your topic grid in an advance way. You can add as many conditions as you want using
You can customize your topic grid view adding or removing columns. To do it, just click on
+ icon in last column header and check or uncheck columns.
You can change topic status from topic grid hovering mouse on current topic status. This will show you the list of available statuses that topic can change.
Of course, you can change the status for multiple topics just using select tool. Check topics and use change topic icon above of the table to change multiple topics.
Select topics and click on the
Open Kanban button on the Action bar shows the Topics Grid in Kanban view
More? You can use our topic grid tour clicking on
i icon in the breadcrumb to
know more about topic grid.