SLA Configuration

This service configures SLA thresholds that drive the topic SLA monitoring daemon. The form exposes two main sections:

• Thresholds – each row ties a status (or default) to Yellow/Red thresholds.
• Status – select a status from the category to assign per-status thresholds, or leave blank to apply them to every status.
• Yellow Threshold – time (for example 2D, 5h) marking the warning level.

• Red Threshold – time defining the SLA breach. The grid will persist the thresholds object as JSON so the service can calculate elapsed time for every monitored status.

• Scopes – restrict which topics the configuration applies to:

• Only for Projects – pick projects whose topics should honor this SLA; leave empty for all projects.

The form also stores projects, categories, statuses, and any other configuration fields needed by the daemon that evaluates the SLA state.